Striving to become a world leader in putting people first in their Customer Experience. Read more

Company Strategy:

By putting our people first, they will strive for excellence in providing services for internal customers (their... Read more


60K promises to provide service that exceeds the expectations of our Clients, their Customers and our Staff. Read more


Chat support

When a web visitor seeks assistance, a reactive text session is initiated by clicking on a link. The customer support executive interacts with the web visitor, understands the requirements, resolves the query and closes the interaction. Alternately, based on the requirements and on predefined parameters the customer support representative could also trigger a proactive chat session with the web client.

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