Mission: 

60K promises to provide service that exceeds the expectations of our Clients, their Customers and our Staff. Read more

Vision:

Striving to become a world leader in putting people first in their Customer Experience. Read more

Company Strategy:

By putting our people first, they will strive for excellence in providing services for internal customers (their... Read more

Virtual Contact Centre

Customer support

60K’s state of the art cloud technology and expertise allows the use of agents based in different locations. Our virtual technology connects the caller to the agents wherever they may be located and in any number of sites- including their living rooms without affecting the awareness of the client of the nature of the contact centre.

60k has developed special management program which allows full control of the output even with agents working from home.

 

 

 

Benefits of the technology:

  • Better qualified and more experienced agents
  • Native speakers working from respective countries
  • Accommodating variable shifts and agent needs
  • Smaller Capital outlay

 

See also:

 

 

 

 
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